Muddy Creek Co was established in October 2022 by Owner Shell. We once were a conversation with Family and Friends about creating a Country Clothing brand. Now, turned into reality! We aim to provide comfortable and durable country apparel all year round. Proudly Australian owned and operated.
South Gippsland, Victoria
Muddy Creek Co’s policy lasts 30 days! If 30 days has past since the date of your purchase, unfortunately a refund or exchange can’t be made. If the customer has changed there mind for any reason about colour there will be no returns/ refunds offered.
To be eligible for a return or exchange, your item MUST be unused and in the same condition that you received it. Returning clothing items MUST be unworn, unwashed and in it's original condition with NO make-up stains, perfume, washing detergent or cigarette smoke on products. Items MUST be fit for re-sale! Customers will be responsible for postage charges for any returns back to Muddy Creek Co.
Refunds (if applicable)
Once your return is received and inspected, an email to notify you that your return has been received. You will be notified of the approval or rejection of your refund. If you are approved, then your refund will be processed, less original shipping costs, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially processed. Next contact your bank, there is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact muddycreekco1@gmail.com
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